Frequently Asked Questions
Everything you need to know about finding your perfect forever piece.
How do I determine the correct ring size for myself or my partner?
We offer a complimentary digital size guide on our website, or you can order a physical ring sizer for a small fee. We recommend measuring your finger at the end of the day when it is at its largest to ensure a comfortable fit.
What materials are used in your wedding bands?
Our collection features high-quality, ethically sourced materials including 14k and 18k solid gold (yellow, white, and rose), platinum, and conflict-free diamonds or gemstones.
How long does shipping take for customized bands?
Standard pieces typically ship within 3-5 business days. For customized or engraved bands, please allow 2-3 weeks for production and quality inspection before your order is dispatched.
What is your return and exchange policy?
We offer a 30-day return policy for all non-customized jewelry. Items must be in their original, unworn condition. Please note that custom engravings and bespoke designs are final sale.
Do you offer a warranty on your jewelry?
Yes, every purchase includes a limited lifetime warranty that covers manufacturing defects. We also provide one complimentary professional cleaning and inspection service within the first year.
Can I add a personalized engraving to my wedding band?
Absolutely. Most of our bands can be personalized with a date, name, or short message. You can select your font and enter your text directly on the product page before adding the item to your cart.